Frequently Asked Questions

We accept returns within 30 days from the delivery date. Products should be returned in their original condition, unworn, with tags, and in their original packaging. To initiate a return, contact us at info@delightjewelers.com.

Shipping costs for returns are paid by the customer. Please ensure that the item is securely packaged and sent to our return address at 508 Pat Booker Rd #5080, Universal City, Texas 78148, United States.

Once we receive and inspect your return, we process refunds within 7 working days. The refund will be issued to your original payment method.

For exchanges, follow the return process and then make a separate purchase for the new item.

Contact us immediately if you receive a wrong or damaged product. We'll arrange for a return and send the correct product at no additional cost.

We offer complimentary shipping on all orders within the United States, processed within 1-2 business days. Delivery takes approximately 5-7 business days.

Yes, a tracking number will be sent to you via email after dispatch. You can track your order using UPS, FedEx, or USPS services.

We accept major credit cards like Visa, Mastercard, American Express, Discover, JCB, and Diners Club. We also offer express checkout options like Shop Pay, Apple Pay, and alternative methods such as PayPal and Klarna.

Contact our customer service for any order modifications or cancellations. Orders placed over the weekend are processed the next business day.